The following is provided as historical reference.

Saturday, February 23, 2019

The Behemoth squashes the little Lavender Dreamer

That's right. "The Rise of the Machines" is upon us. Our former happy little blog (lavenderdreamstoo.blogspot.com) was suddenly terminated.

Why and how was it done? It wasn't someone reporting us. It was Google's automated piece of software (a bot) that roams the Blogger world looking for pre-programmed words of woe. Once it detects something it kills the whole blog without warning. Without any notification about these supposed offending words. Without an opportunity to fix anything. Just ZAP ... your digital life is deleted. Everything is gone!

Ten years of blogging, thousands of posts, many thousands of photos, over ten thousand comments and a hundred thousand heart-felt words all gone in an instant. Devastating! Be warned all you innocents in blogland.

The blog was actually removed twice, for "phishing". Which, as you all know, is absurd. We have never asked for your personal, private information. The Appeals process reinstated the blog the first time then the Google Bot zapped us again the next day. But the second time we were locked out of the Appeals process. We tried sending Feedback. Never got a answer. Tried to post to the Blogger Help Community. They never published the post. Located twenty phone numbers for Google. The numbers are all automated and only a couple allowed you to leave a message. We left messages. Never got a callback.

Google/Blogger pronounces you guilty using an "automated system" (their words) and gives you little or no opportunity to prove otherwise. It's been a nightmare. (for more details see the timeline post below)

So what choice do we have now that Google/Blogger has burned down our blog? Like the Phoenix from Greek mythology we shall rise from the ashes with this new blog. We will start over and hope that our many friends and followers will be able to find us and that they will never ever have to suffer the same fate.
Mr. Lavender D.

You can imagine how devastating this has been to me. I appreciate my sweet hubby taking the time to help me start a new blog. But can I ask all of you to do me a favor? Will you please put a sentence or two in your next post to let people know where I am and what has happened to me? You can say that my blog was unfairly removed by Blogger and we are trying our best to get it back, but for now I will post updates on the process here:
lavenderdreamsnew.blogspot.com
And also a plea to Blogger to bring back lavenderdreamstoo. We're a supportive community! Maybe they will listen if we all voice our consternation together!
Thank you, Lavender Dreamer Diane

You have our permission to copy and paste any part or all of this post to your social media. At the very least please post a few lines on your own blog about what's happened to Lavender Dreams and include our new blog address. Thanks. MrLD

IT'S BACK: PLEASE VISIT THE ORIGINAL LAVENDER DREAMS > HERE
do not be alarmed if you get a warning message - that error is being worked on

When Google/Blogger erroneously removed our blog for phishing they automatically put our blog address on a list of "dangerous" websites. This may cause some of you to get a security warning when trying to visit the original Lavender Dreams. Now that they finally (after 8 days) have restored our blog to the internet we are hoping that they will also remove us from the bad guys list.

(comments are now closed for this post)

Blogging

Let me be clear, we love blogging. We've been doing it since 2005.

I personally have created probably 60 or more blogs for family, friends, clubs, organizations and given blogging classes in our retirement community. All for free. All on Blogger. They all have worked well, present issue excepted, because Blogger has provided the best platform. Plus it's free.

We use numerous other Google products, again all free. And they work well. As you can see, I believe in free (and open source)!

This present issue has shown us that the customer service area of Google/Blogger may need some improvement. And the process of automatically removing a blog or other product really needs some work because, as we discovered, there was no warning mechanism or contact prior to execution. We were only notified after the death of our blog.

Because we ran into so many roadblocks on our quest for answers we had to resort to making this issue known to our friends and followers. It is with the blogging community's help that we hope to solve this issue.

Thanks to all who have pitched in with their support and encouragement.

MrLD

PS: We're not mad, we're sad.

Timeline

Notification of removal email received after the blog was killed the first time.

On 2/18/2019 6:33 AM, Blogger wrote:
Hello, Your blog at http://lavenderdreamstoo.blogspot.com/ has been reviewed and confirmed as in violation of our Terms of Service for: PHISHING. In accordance to these terms, we've removed the blog and the URL is no longer accessible. For more information, please review the following resources: Terms of Service: https://www.blogger.com/go/terms Blogger Content Policy: https://blogger.com/go/contentpolicy -The Blogger Team



Rescinding of removal email received after the blog was killed the first time.

On 2/18/2019 8:59 PM, Blogger wrote:
Hello, We have received your appeal regarding your blog http://lavenderdreamstoo.blogspot.com/. Upon further review we have determined that your blog was mistakenly marked as a TOS violator by our automated system and, as such, we have reinstated your blog. We apologize for any inconvenience this may have caused in the meantime and thank you for your patience as we completed our review process. Thank you for understanding. Sincerely, The Blogger Team



Notification of removal email received after the blog was killed the second time.

On 2/19/2019 6:33 AM, Blogger wrote:
Hello, Your blog at http://lavenderdreamstoo.blogspot.com/ has been reviewed and confirmed as in violation of our Terms of Service for: PHISHING. In accordance to these terms, we've removed the blog and the URL is no longer accessible. For more information, please review the following resources: Terms of Service: https://www.blogger.com/go/terms Blogger Content Policy: https://blogger.com/go/contentpolicy -The Blogger Team



From 2-19-19 forward the Appeal button no longer worked on the Blogger Design page. It came back with a message that the appeal had been received on 2-18-19. So maybe the system thought the first violation had not been reviewed and rescinded. It continues to refer to the 2-18-19 removal and doesn't recognized that the blog was reinstated at first then removed a second time. A possible flaw in the automated system or the system is still reviewing the first appeal, which may take a long long time, but it has never communicated any other information to us. It begs the questions, why no contact and what went wrong?



On 2-20-19 Diane made 25 phone calls to various Google offices across the US. Usually after a short journey through the press one for this and press two for that menu, the final message was, "we don't provide support here". Only two location gave her the opportunity to leave a message, Chicago at 312-840-4100 and Los Angeles at 310-310-6000. She left her name and number at both locations but has yet to receive a call back.



On 2-20-19 MrLD submitted the following post to the Blogger Help forum. We monitored the forum over the next several days but never saw the post publish. We tried filtering and searching with different keywords to no avail. Apparently the post was deemed unworthy of the forum. If it is up there somewhere, we haven't received any comments or other activity emails, not even a denial email.
(click or tap to enlarge)




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